Welcome to Medallies API services status page. Check this page to see the latest updates for MedAllies API services. Additionally click to subscribe to get real-time alerts for any incident information.
HISP v4
?
Operational
90 days ago
99.95
% uptime
Today
HISPv3
?
Operational
90 days ago
100.0
% uptime
Today
HISP v3 - MA Natl
?
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Portal v1
?
Operational
90 days ago
100.0
% uptime
Today
Provider Directory API v2.3
?
Operational
90 days ago
100.0
% uptime
Today
Messaging API V2.1
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The queues returned to normal at 8:36 pm ET on May 5, 2025. No further performance issues have occurred since this time. This issue is resolved.
May 6, 12:03 UTC
Monitoring -
A fix has been implemented and messages are now flowing. Queued messages are being delivered first, so monitoring performance until the delivery response is back to normal.
May 5, 23:20 UTC
Update -
We are continuing to work on a fix for this issue.
May 5, 23:19 UTC
Identified -
An issue with the Direct Network is currently being remediated that is preventing all remote bound messages from Dispatching successfully. This has also slowed local delivery.
May 5, 22:22 UTC